Questions
Everything people ask us
Grouped so you can find yours quickly. If it is not here, ask us directly — a real person answers, monday–saturday, 10 am – 7 pm ist.
The ghee itself
What it is, how it is made, and how to tell.
Our A2 Desi Cow Ghee is made entirely from indigenous cow milk. The cows are never forced or given hormones, and the ghee is bi-directionally bilona-churned with a wooden churner to preserve its natural nutrients — which costs more than machine-separated ghee, and is worth it.
Buying from us
Price, sizes and what you get.
Our ghee is made only from A2 milk of indigenous cows, hand-churned in a wooden bilona rather than machine-separated. This process takes longer and yields less ghee per litre of milk than commercial methods, which is reflected in the price.
Storing and using it
It behaves differently from refined oil, in ways worth knowing.
That is normal, and it is a good sign. Pure ghee crystallises as it cools, and the grain size depends on how quickly it cooled — a jar that sets grainy in winter and smooth in summer is behaving exactly as fat from real milk should. Machine-blended and adulterated ghee tends to stay uniformly smooth all year.
Orders, delivery and returns
The practical side. The policy pages carry the full detail.
Across India. Enter your PIN code at checkout — if we cannot reach it, you will be told before you pay rather than after.
Your account and reviews
How signing in works here, and who can leave a review.
There is nothing to remember and nothing to leak. Enter your email or mobile number, we send a six-digit code, and that signs you in. A password we never store is a password that cannot be stolen from us.
Still not answered?
Message us on WhatsApp or send an email. We would rather answer a question before you buy than a complaint afterwards.