Policies
Last updated: [Date]
[Your Company Legal Name] ("we", "us", "our") operates shreekrishnaghee.com. This Privacy Policy explains what personal information we collect, why, and how we handle it.
Information we collect
- Contact details — name, email, phone, shipping and billing address.
- Order information — items purchased, order value, payment status (we do not store your card or UPI details — these are handled directly by Razorpay).
- Account activity — login timestamps, order history, support tickets.
- Technical data — IP address, browser/device type, pages visited.
How we use it
- To process and deliver your orders.
- To send order updates (confirmation, shipping, delivery) by email.
- To respond to support queries.
- To send marketing updates, only if you've opted in — you can unsubscribe at any time.
- To detect and prevent fraud.
How we share it
- With our logistics/courier partners, solely to deliver your order.
- With Razorpay, solely to process your payment.
- With our email provider, solely to send OTPs and order updates.
- We do not sell your personal information to third parties.
Your rights
You can request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete your account and associated data (subject to what we're legally required to retain for tax/accounting purposes) by emailing privacy@shreekrishnaghee.com.
Data retention
We retain order records for as long as required under Indian tax law (currently a minimum of [X] years) and account data for as long as your account remains active.
Contact
Questions about this policy: privacy@shreekrishnaghee.com, or write to [Your Company Legal Name], [Address line 1], [Address line 2], [City], [State] – [PIN Code], India.